Solo Guide Operating System

The entire guide business — in one Provodnik

Website, clients, inquiries, bookings, tours, payments, and daily tasks — without the chaos of spreadsheets, notebooks, and five scattered apps.

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Closed access · Direct contact · Direct payment to your account

workspace.provodnik.app · Sofía Guide BA

LiveFri 10:00

Expedition Control

Today's Briefing

1 tour1 new inquiry

Upcoming tour · 10:00

Palermo Walk

USD 120

4 guests (group)Plaza Serrano, PalermoDeposit confirmed

#A184 · Sofía R.

New

Palermo Walk · 2 guests · wa.me

USD 120

sofia.guide·Direct intake active

34°36′S 58°22′W

sofia.guide

● Your own site & brand

Direct guide payment

Direct payment to your account · No holds

Your website

Own domain & brand

No third-party logos or competitor offers next to your routes.

Your clients

Direct contact

Contacts, notes, and tour history stay yours, not locked in an OTA's walled garden.

Your payments

Direct payment

Money flows straight to your accounts. Provodnik never holds traveler funds.

Your data

Working software

Your brand, contacts, and working history stay in your space. Data isolation at organization scope.

Workflow Transformation

Not another tool. Replaces five scattered apps.

What a solo guide's daily grind typically looks like — and how Provodnik brings it into one calm, unified stream.

Before ProvodnikChaos of 5+ scattered tools

WhatsApp & Telegram

Scattered chats, lost dates, asking “how many in your group again?” right before departure.

Spreadsheets & Notes

Manual data entry for every guest, schedule clashes, and notes scattered across apps.

Dispersed Payments

Manual receipt verification, forgotten deposits, and uncertain balance status.

External Listings

Travelers remember the external directory, never your personal brand and itinerary.

Outcome: lost inquiries, manual busywork, and constant context-switching between apps.

With ProvodnikOne unified flow

Your professional website

Your domain, itineraries, and terms without third-party ads.

Direct inquiry without account

Travelers send inquiries in 20 seconds from any device.

360 Client Profile & History

Contacts, language, preferences and past tours in one place.

Bookings & Conflict-Free Slots

Slot confirmation, group limits, and protected schedule.

Direct payments without holds

Funds go directly to the guide. Provodnik tracks payment status and balance.

“Today” Morning Briefing

Meeting points, guest manifest, and checklist in one view.

Everything connected: from your website to the guest's repeat booking.→

Product Architecture

How Provodnik powers your business day by day

Four core pillars that turn scattered manual work into a unified professional standard.

01 · Showcase & Inquiries

Your own website working for your brand

Your domain, itineraries, and terms without third-party ads. Update a tour or schedule in your workspace and your site refreshes immediately. Guests inquire in two clicks without creating an account, landing directly in your workflow.

Custom domain and polished look with no third-party branding
Frictionless guest intake with unique inquiry tracking code
Atomic server snapshots publish your live site in 1 click

Learn about the guide website

sofia.guide

Guide site

sofia.guide

Buenos Aires

Sofía Guide BA

Palermo Walk

3 hours · USD 120

Send an inquiry

No traveler account needed.

02 · CRM & Client History

Keep the full story of every traveler

Contacts, messages, preferences, language, party size and booking state in one profile. You always know who is traveling with you.

360-degree client dossier with complete booking chronology
Private notes on preferences, dietary needs, and group specifics
One-click wa.me chat transition directly alongside the inquiry

Explore guide CRM

crm · Sofía R.

Client

Sofía R.

Inquiry received

Via Guide website, 2 guests.

03 · Daily Operations

“Today” morning briefing instead of chaos

The “Today” briefing gathers everything needing attention now: meeting time, who is coming, whether payment is verified, and pre-tour tasks.

Meeting locations, route timing, and group manifest at a glance
Immediate focus on urgent inquiries and unconfirmed payments
Interactive preparation checklist before heading out to the tour

Learn about day-of planning

workspace · today

Workspace

Today

Click an item to mark it done — this demo only.

04 · Payments & Calendar

Money flows directly to you, schedule protected

Payments go directly to you: Provodnik does not hold client funds. You use your preferred payment method while the system tracks status and locks your slots.

Direct traveler payments: bank transfer, cash, card, Mercado Pago
Clear operational states: deposit, remaining balance, confirmed
Private ICS calendar subscription synced to phone and laptop

Learn about payments and calendar

workspace · payments

Payments

Money goes straight to the guide

Sofía R.

Guide’s payment method

Sofía Guide BA

Palermo WalkUSD 120

StatusPayment pending

Provodnik stores the link or instructions and the status — it never holds the guest’s money.

Interactive Explorer

Discover Provodnik

Pick a module and see how a guide's daily workspace is organized — no signup and zero writes to a real database.

System Modules

Today

Morning briefing: Sofía R.’s new inquiry, expected payment and today’s tour.

workspace · today

Workspace

Today

Click an item to mark it done — this demo only.

Connected actions:

Start working in Provodnik

End-to-end stream

One inquiry connects your entire business

No manually copying data between chats, notes, and spreadsheets.

Try 7-step interactive demo

Storefront

Direct inquiry

CRM card

Booking & slot

Direct payment

Day briefing

Ecosystem & Capabilities

Provodnik grows alongside your business

Start with the essentials: your website and direct inquiries. As you expand, activate CRM, calendar sync, alerts, and communication channels.

Core system capabilities

All capabilities →

Website & Showcase

Custom domain, responsive layout, and zero third-party ads.

Learn more

Direct Intake

Travelers inquire in 20 seconds without creating accounts.

Learn more

360 Client CRM

Contacts, notes, language, and tour history for every guest.

Learn more

Bookings & Slots

Capacity limits, booking progression, and conflict protection.

Learn more

“Today” Operations

Morning briefing, guest manifest, and checklist before tour start.

Learn more

Direct Payments

Guides collect directly. Provodnik tracks payment status and balance.

Learn more

Channels & Integrations

Connected to your existing tools

Integrations catalog

WhatsApp (manual link)

Available

Opens chat via wa.me next to the inquiry. Delivery is not marked in-product — it is a fast manual contact.

Email

Requires setup

Official organization email. Until configured, the UI clearly shows Email is off.

Requires setup

Official bot paired to the organization. Without bot setup the channel stays off.

WhatsApp Cloud

Requires setup

Official WhatsApp for business. Needs a business account and platform setup. Not a standalone full WhatsApp console.

Calendar ICS

Available

Private calendar subscription. Bookings are managed in Provodnik; ICS shows them outside.

Google Calendar

Requires setup

Connection in preparation. Live two-way sync is not yet confirmed for customers.

Direct payment links & instructions

Available

The guide collects payment directly. The platform does not hold traveler funds.

Mercado Pago

Planned

Under review. Live checkout is not offered until policy and setup are confirmed.

All integrations are optional. Provodnik operates smoothly without connecting external services.

Integration status details →

Open & Verifiable

A product visible before you sign up

We do not hide interfaces behind paywalls or fabricate testimonials. See the system in action.

Interactive Demo

7-step complete walk: from website to CRM. Test the product without entering personal info.

Explore

Security & Data Rights

Contacts and bookings are strictly isolated at organization scope. Your data is protected from shared directories.

Explore

Transparent Roadmap

Honest milestones: what is ready, what is beta-tested with guides, and what is next.

Explore

Product Changelog

Consistent release log: every improvement in capabilities and stability documented clearly.

Explore

FAQ

Straight answers to common questions

Everything an independent guide needs to know before getting started.

What is Provodnik?

A dedicated operating system for independent guides and small teams: your own professional website, direct inquiries without guest signup, 360 client CRM, booking management, schedule protection, and the “Today” morning briefing. Not an OTA marketplace.

Is it a marketplace like Viator or GetYourGuide?

No. Provodnik powers your direct business. Guests contact you directly; your brand, custom domain, client records, and payment methods stay strictly yours. Marketplaces can remain a source of initial leads — Provodnik builds your direct, independent foundation for repeat and referral travelers.

Does Provodnik hold traveler payments?

No. Traveler payments go directly to the guide: bank transfer, cash, card, or your preferred gateway (Mercado Pago, Stripe, etc.). Provodnik only stores your payment instructions and tracks operational statuses (deposit, pending balance, confirmed).

Does the traveler need an account to inquire?

No. Travelers can send an inquiry in 20 seconds from any mobile device without passwords or signups. The inquiry receives an instant tracking code and flows directly into your queue.

Can I use my own custom domain?

Yes. Your guide site can run on your custom domain (e.g. yourbrand.com) or on a Provodnik address. There will never be third-party advertising or competitor listings on your pages.

Can I keep working with OTAs and social media?

Of course. OTAs and Instagram can remain discovery channels. Your site link in your bio captures direct inquiries, and guest details stay preserved in your private CRM.

Is Provodnik for solo guides or teams?

Provodnik was built from day one as a Solo Guide Operating System. At the same time, it effortlessly accommodates small teams (1–3 guides) with a shared departure schedule.

What languages are supported?

Your public guide website supports Spanish, English, and Russian. The workspace cabinet is also fully localized in Spanish, English, and Russian.

What is available today vs in development?

The guide website, direct intake, 360 client CRM, bookings, slot calendar, “Today” briefing, direct payments, and ICS feed are fully functional. Telegram bot and SMTP email alerts are in closed beta.

Closed Access

Provodnik handles the system. You lead the journey.

Bring your website, inquiries, travelers, tours, and payments together into one calm workspace. Onboarding is handled personally for solo guides and small teams.

Request access Explore product demo

Direct payment to your account · Protected data · Personal onboarding

Learn about plans & access →