Status
BetaMessages
Shared conversation next to the inquiry and booking — not a separate WhatsApp console.
Messages · Sofía R.
Palermo Walk
Can we start a bit earlier?
Yes — 09:45 at the park entrance.
In practice
What problem it solves
Tour conversation lives apart from the booking.
What you see
Messages next to the inquiry and booking — shared team context.
What you do
Reply in job context; open WhatsApp manually if the channel is not connected.
What happens next
History stays on the client profile after the tour.
How it connects
Messages ↔ CRM ↔ Requests ↔ Bookings.
What is available now
In-product shared thread. Email / Telegram / WhatsApp Cloud — after setup.
Why it beats the manual process
Not a separate WhatsApp console — tied to the concrete booking.
Conversations stay tied to the client and the job. Traveler messages on “My trip” share the same thread. Official Email, Telegram and WhatsApp turn on after setup; without a connection the channel stays off. Manual WhatsApp via wa.me opens chat but is never marked delivered in-product.